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Can't create new files since Updating to InDesing 2021

New Here ,
Nov 04, 2020 Nov 04, 2020

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Hi, since the Update I can't create now Files. After completing the 'New Dokument' Dialogue the window just disappears without creating a file. Any ideas/recommendations on solving this Problem?

I have obviously reinstalled InDesign already.

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correct answers 1 Correct answer

Community Expert , Nov 04, 2020 Nov 04, 2020

Hi Hermo3000,

do you use the "new" New Document dialog or the "old" one?

( You could switch to the "old", legacy dialog by changing InDesign's Preferences. )

 

FWIW: I cannot see this issue with my German InDesign 2021 on Windows 10.

 

Regards,
Uwe Laubender

( ACP )

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Community Expert ,
Nov 04, 2020 Nov 04, 2020

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Hi Hermo3000,

do you use the "new" New Document dialog or the "old" one?

( You could switch to the "old", legacy dialog by changing InDesign's Preferences. )

 

FWIW: I cannot see this issue with my German InDesign 2021 on Windows 10.

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Nov 05, 2020 Nov 05, 2020

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Hi Uwe, 

thanks for your answer. The change to the old legacy dialog worked!

I am using InDesign on macOS Catalina 10.15.7. Your help is very appreciated.

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Community Expert ,
Nov 05, 2020 Nov 05, 2020

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Hi Hermo3000,

of course my suggestion to switch to the legacy New Document dialog is only a work-around.

You could try to trash preferences or even uninstall and reinstall InDesign.

 

And you could do a bug report at:

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

 

Regards,
Uwe Laubender

( ACP )

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