• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't launch Indesign CS6 because my Indesign CC subscription is expired...

Participant ,
Aug 19, 2018 Aug 19, 2018

Copy link to clipboard

Copied

I canceled my Indesign CC subscription because the app lags constantly and went to go back to Indesign CS6 but now it won't launch because I don't have a subscription. How do I fix this? It's obviously very tedious.

Views

661

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 19, 2018 Aug 19, 2018

Try using the Creative Cloud Cleaner Tool before reinstalling InDesign CS6:

Use the Creative Cloud Cleaner Tool to solve installation problems

Votes

Translate

Translate
Community Expert ,
Aug 19, 2018 Aug 19, 2018

Copy link to clipboard

Copied

Uninstall and reinstall InDesign CS6 using your original serial number.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Aug 19, 2018 Aug 19, 2018

Copy link to clipboard

Copied

All I see in /Applications/Utilities/Adobe Installers is:

Adobe Creative Suite 6 Master Collection

Uninstall Adobe Bridge CC 2018

Uninstall Adobe Creative Cloud

Uninstall Adobe Illustrator CC 2018

Uninstall Adobe Lightroom Classic CC

Uninstall Adobe Photoshop CC 2017

Uninstall Adobe Photoshop CC 2018

No ID CS6 uninstaller

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Aug 19, 2018 Aug 19, 2018

Copy link to clipboard

Copied

ok - found it in the ID application folder

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Aug 19, 2018 Aug 19, 2018

Copy link to clipboard

Copied

that did not fix it. Same error on launch after reinstall.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 19, 2018 Aug 19, 2018

Copy link to clipboard

Copied

Try using the Creative Cloud Cleaner Tool before reinstalling InDesign CS6:

Use the Creative Cloud Cleaner Tool to solve installation problems

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Aug 19, 2018 Aug 19, 2018

Copy link to clipboard

Copied

well I have Photoshop CC 2018 installed so I need that to keep functioning. Does that break it if I run the cleaner tool?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 19, 2018 Aug 19, 2018

Copy link to clipboard

Copied

I don’t know. You can always reinstall Photoshop CC after you have InDesign working.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Aug 19, 2018 Aug 19, 2018

Copy link to clipboard

Copied

LATEST

OK - that worked. Thanks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines