Can't Locate files needed to import into InDesign

New Here ,
Nov 07, 2020 Nov 07, 2020

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Since upgrading I cannot locate images that I need to import into InDesing documents. I know they're there since I can see them in their respective folders. and everything is on my imac, no networks or external drives. This only happens in InDesign and now I can hardly work since most of my work is image-heavy....what is oging on?

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Import and export

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correct answers 1 Correct Answer

Adobe Community Professional , Nov 08, 2020 Nov 08, 2020
Try resetting your preferecences   Restore all preferences and default settings Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.     Last resort https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html  

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Adobe Community Professional ,
Nov 07, 2020 Nov 07, 2020

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You can't place imagines?

screenshots help.

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Adobe Community Professional ,
Nov 08, 2020 Nov 08, 2020

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Try resetting your preferecences

 

Restore all preferences and default settings
  1. Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
  2. macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

 

 

Last resort

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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