Can't open a new document in InDesign

[default4xnzteu57vc5]

When I want to make a new InDesign document with a new measure it does not do anything.

The only way now is te open a excisting file and save as.....

[Derek Cross]

Which version of InDesign and OS?

How much RAM?

Try resetting your InDesign preferences to see if that helps:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. In addition to the suggestion given by Derek, please try following suggestions given on this similar community discussion(https://community.adobe.com/t5/indesign/unable-to-create-new-documents-in-indesign-2021/m-p/11603003...) & let us know if it helps.

Regards,

Ashutosh