can't open indesign file

New Here ,
Apr 22, 2021 Apr 22, 2021

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I have tried to reset preferences, and I can open another version of the file but opening the corrupted file shuts down InDesign. I tried opening a copy, saw the file for a second and then InDesign shutdown. is there a possible fix?

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correct answers 2 Correct Answers

Adobe Community Professional , Apr 22, 2021 Apr 22, 2021
I have opened your file with the script "BlindOpen_and_Export_to_idml". Than save it as .indd and all is ok.

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Adobe Community Professional , Apr 22, 2021 Apr 22, 2021

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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If it's just one document, divide it in half and see which half you're able to open and then divide the problematical half in half again and keep on dividing until (hopefully!) you isolate the issue, which may be a corrupt don't.

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New Here ,
Apr 22, 2021 Apr 22, 2021

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How do you divide it in half?

 

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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I have opened your file with the script "BlindOpen_and_Export_to_idml".

Than save it as .indd and all is ok.

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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here is a screenshot of your opened file

Screenshot (32).png

 

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New Here ,
Apr 22, 2021 Apr 22, 2021

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Vladan, 

That is amazing. Do you mind providing directions on how I can do it? thanks

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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if you need help about how to install script you can take a look here

https://creativepro.com/how-to-install-scripts-in-indesign/

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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New Here ,
Apr 23, 2021 Apr 23, 2021

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Thanks Vladan...I think,

 

At least there is hope. Thank you.

 

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Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

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Let us know if you need further help

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Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

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However here is your correct indesign file 

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New Here ,
Apr 23, 2021 Apr 23, 2021

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Dear Vladan, 

 

You are a prince!!! You have just made it possible for me to go on holiday.

 

Peace my brother!!

 

Jeff

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Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

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👍

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New Here ,
Apr 23, 2021 Apr 23, 2021

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Vladan,

I was able to open the document and it is working...thank you. However, I have updated the creative cloud and reset my preferences and the keyboard shortcuts no longer work. Help?

 

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Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

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I advise you opening new thread for this issue.

It will be more visible and you will have more answers

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Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

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in the meantime I would recommend you uninstall and reinstall InDesign

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Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

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