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can't start indesign CS6 in macbook after reinstall design and web premium cs6

New Here ,
May 20, 2020

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i've a licensed version of design and web premium cs6 on macbook version 10.9.5. After reinstall dreamweaver cs6 i'm not able to use indesign.

Hi there,

 

Sorry to hear about your experience. Adobe CS6 suite and macOS 10.9.5 both are now not supported anymore. I'd recommend upgrading both to the latest version.

If you do not want to do that, you may try basic troubleshooting like resetting the preferences(https://indesignsecrets.com/rebuilding-indesign-preferences.php), trying to work on InDesign in another user account on machine(create one if you do not have another).

As last resort, you can try reinstalling the apps after uninstalling them using Creative Cloud Cleaner Tool(https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html).

Hope these help.

 

Regards,

Ashutosh

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can't start indesign CS6 in macbook after reinstall design and web premium cs6

New Here ,
May 20, 2020

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i've a licensed version of design and web premium cs6 on macbook version 10.9.5. After reinstall dreamweaver cs6 i'm not able to use indesign.

Hi there,

 

Sorry to hear about your experience. Adobe CS6 suite and macOS 10.9.5 both are now not supported anymore. I'd recommend upgrading both to the latest version.

If you do not want to do that, you may try basic troubleshooting like resetting the preferences(https://indesignsecrets.com/rebuilding-indesign-preferences.php), trying to work on InDesign in another user account on machine(create one if you do not have another).

As last resort, you can try reinstalling the apps after uninstalling them using Creative Cloud Cleaner Tool(https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html).

Hope these help.

 

Regards,

Ashutosh

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May 20, 2020 0
Adobe Community Professional ,
May 20, 2020

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What happened exactly when you tried?

Did an error message come up? If yes, what did it say?

 

Regards,
Uwe Laubender

( ACP )

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May 20, 2020 0
New Here ,
May 20, 2020

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indesign has unexpected stopped and than you can choose recenter, report or open again

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May 20, 2020 0
Adobe Community Professional ,
May 20, 2020

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And the questions of my last reply resolved your issue? Why?

 

Best,
Uwe Laubender

( ACP )

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May 20, 2020 0
New Here ,
May 20, 2020

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as i have written when i will start i get a window and it tells that indesign has stopped unexpected and it asks to start again but i get repetly the same window

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May 20, 2020 0
Most Valuable Participant ,
May 21, 2020

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Someone chose "correct reply". This stops the discussion, we assume that all is now solved.

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May 21, 2020 1
Most Valuable Participant ,
May 21, 2020

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I unmarked it as correct.

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May 21, 2020 1
Adobe Employee ,
May 21, 2020

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Hi there,

 

Sorry to hear about your experience. Adobe CS6 suite and macOS 10.9.5 both are now not supported anymore. I'd recommend upgrading both to the latest version.

If you do not want to do that, you may try basic troubleshooting like resetting the preferences(https://indesignsecrets.com/rebuilding-indesign-preferences.php), trying to work on InDesign in another user account on machine(create one if you do not have another).

As last resort, you can try reinstalling the apps after uninstalling them using Creative Cloud Cleaner Tool(https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html).

Hope these help.

 

Regards,

Ashutosh

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May 21, 2020 0