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Cancelling my plan

New Here ,
Sep 02, 2020 Sep 02, 2020

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I'm looking to cancel my InDesign plan, which is an 'Annual plan, paid monthly'. This is due to automatically renew on May 3rd, 2021. The next monthly payment is due tomorrow (September 3rd, 2020). If I cancel today, will I stop being charged right away, or will I have to continue paying each month until May next year?

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Community Expert , Sep 02, 2020 Sep 02, 2020

For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

The relevant section of the document quoted below

  • Annual plan paid monthly: After 14 days, a cancellation fee of 50% of the remaining balance of your contract obligation may apply. Your service will continue until the end of that month’s billing period.


-Manan

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Community Expert ,
Sep 02, 2020 Sep 02, 2020

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For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

The relevant section of the document quoted below

  • Annual plan paid monthly: After 14 days, a cancellation fee of 50% of the remaining balance of your contract obligation may apply. Your service will continue until the end of that month’s billing period.


-Manan

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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