Cannot create a new document

New Here ,
Jul 16, 2021 Jul 16, 2021

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When I start up InDesign, all I get is a grey screen (no toolbars, menus, recent files or windows). When I go to File, New Document, it acts as though a window has popped up but nothing happens. I then can't close InDesign because it says there's a dialogue box open (there isn't). I have to force quit.

 

I have also tried opening an existing document, which works (yay!). But I get the same issue when trying to create a new document (no window opens, I have to force quit).

 

The only solution I've found so far is to open an existing document, re-save and alter the layout from there to create my 'new' document. 

 

This seems to have begun since I updated InDesign to v16.3.2

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Adobe Community Professional ,
Jul 16, 2021 Jul 16, 2021

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