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Cannot create new post (by moderator)

Participant ,
Dec 09, 2020 Dec 09, 2020

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The post button is not allowing me to post new support issues.  This is what I am getting when I go int to create a Community Post. I have refreshed the browser. I have tried various differnet browsers. I am logged in. Please help. Thank-you

AmySykes_0-1607518299184.png

 

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Community Expert ,
Dec 09, 2020 Dec 09, 2020

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I've given you your own thread. 

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Participant ,
Jan 18, 2021 Jan 18, 2021

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Hi Eugen. Thank you for your help.

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Participant ,
Dec 09, 2020 Dec 09, 2020

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AmySykes_0-1607518128344.png

 

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Community Expert ,
Dec 09, 2020 Dec 09, 2020

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I just had the same happen, replied to a thread, clicked Post and my replied wasn’t added to the thread.

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Community Expert ,
Dec 09, 2020 Dec 09, 2020

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Same thing happening to me from time to time - if you do a hard refresh it should work as normal.

How to do Hard Refresh in Chrome, Firefox and Mac’s Browser?

 

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Participant ,
Jan 18, 2021 Jan 18, 2021

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Hi Eugene, Happy Monday. This is a helpful bit of information. Thank-you.

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