Cannot export to a PDF - doc contains files/URLs not acceptable

New Here ,
Nov 09, 2020

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I have been trying to export my Indesign file for hours. Someone help! I keep getthing the message - cannot export as document contains files/URLs that are not acceptable. But this makes no sense as all links are linked correctly?!

I looked at previous chats and checked the preferences and files and folders and that doesn't exist? 

 

Any help would be appreciated! 

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1 Correct Answer

Adobe Community Professional , Nov 09, 2020
Steve Werner Adobe Community Professional , Nov 09, 2020
Test Screen Name is correct.   Probably one of the links is bad. To find it, you have to use an old troubleshooting exercise: Export the first half of your pages and see if you get the message; if you do, it's probably there. If not, export the last half of the pages and they'll probably be OK. Then take the section which fails and break it in two again to try to find the page where the problem is. Then, it's not obvious, isolate which file (likely a graphic) is causing the problem.    

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Adobe Community Professional ,
Nov 09, 2020

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What is the exact wording of the message? Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using. What PDF export settings are you using?

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New Here ,
Nov 09, 2020

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Hi Steve, Thanks for your fast response! 

 

This is the message I recieve. I am currently exporting to a PDF (Print). I am using InDesign 2021 and I have attached the settings. 

Screenshot 2020-11-09 at 18.29.17.png

 

 

Screenshot 2020-11-09 at 18.27.22.png

 

Thank you 🙂 

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New Here ,
Nov 09, 2020

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I am on

MacOS MoJave

Version 10.14.6 (18G2022)

 

🙂

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Adobe Community Professional ,
Nov 09, 2020

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Test Screen Name is correct.

 

Probably one of the links is bad. To find it, you have to use an old troubleshooting exercise: Export the first half of your pages and see if you get the message; if you do, it's probably there. If not, export the last half of the pages and they'll probably be OK. Then take the section which fails and break it in two again to try to find the page where the problem is. Then, it's not obvious, isolate which file (likely a graphic) is causing the problem.

 

 

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Emily5E30 AUTHOR LATEST
New Here ,
Nov 09, 2020

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Thanks so much Steve - the old school way works! Even though all links were fine, I deleted some graphics and relinked them after finding what page it didn't like! 

Thank you!!

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Most Valuable Participant ,
Nov 09, 2020

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Ah, not accessible. Very diffferent from not acceptable. 

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