Cannot open any .indd files

New Here ,
Apr 28, 2021 Apr 28, 2021

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Hi there,

Really hoing for some help.

I cannot open any InDesign files as I keep getting the error message saying "This file is already open by another user or another application. This file may be stored on a network server and cannot be opened until the other user closes it."

 

I am running InDesign 2021 CC, Mac OS Big Sur 11.3, all files are stored locally on my hard drive, nobody else has access to my adobe CC account, nor is anybody else accessing them.

I have uninstalled and reinstalled all Adobe products including Creative Cloud.

I have carried out both proposed solutions found here: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

 

Please somebody help. I have work files I need to access and I'm at a complete loss.

 

Thank you!

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New Here ,
Apr 28, 2021 Apr 28, 2021

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I have also deleted InDesign preferences using Shift+Option+Command+Control when starting the application

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