cannot open indesign cc

New Here ,
Dec 14, 2020 Dec 14, 2020

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승현0D4D_0-1607998954321.png

it`s just saying 'service resister is starting...'

 

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Bug, Feature request, How to

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correct answers 1 Correct Answer

Adobe Community Professional , Dec 14, 2020 Dec 14, 2020
      Using a keyboard shortcut: (Windows) Start InDesign, and then immediately press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files. ...(Mac OS) Start InDesign, and then immediately press Shift+Option+Command+Control. Click Yes when asked if you want to delete preference files.   Or if that doesn't work https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html  

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Adobe Community Professional ,
Dec 14, 2020 Dec 14, 2020

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Which OS version?

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Adobe Community Professional ,
Dec 14, 2020 Dec 14, 2020

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Using a keyboard shortcut:
  1. (Windows) Start InDesign, and then immediately press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files. ...
  2. (Mac OS) Start InDesign, and then immediately press Shift+Option+Command+Control. Click Yes when asked if you want to delete preference files.

 

Or if that doesn't work

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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Adobe Employee ,
Jan 17, 2021 Jan 17, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to suggestions given earlier, I'd request you to try steps given on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign...) & let us know if they help.

 

Regards,

Ashutosh

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