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Hi all, I'm working together with my administrator to figure out why I have returned from holidays to find that my CC Libraries have been wiped, they don't exist anymore. I notice that there are two identical licences on my account, does this have something to do with the problem maybe?
I had a few Libraries on my CC account and now they're gone. Can't be found online or in InDesign/Illustrator.
It definitely sounds like an Adobe account issue. We can't help you, we don't have any access to account information.
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It definitely sounds like an Adobe account issue. We can't help you, we don't have any access to account information.
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Thanks for the swift response Steve. I'll try and make contact.
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You can backup your creative cloud libraries via flyout menu in cc libraries panel:
1. Click flyout menu
2. Click "Export" library
3. Select location on disc and click "Export" button
This will create a cclibs file that you can later import back via flyout menu or by drag and dropping it to the cc libraries panel.
Thanks,
Fedor
CCLibraries