I created a form with checkboxes. When I export the file and open the PDF in Windows on my computer, the checkboxes are working as they should (showing a check when ticked). However, when I open the PDF on mobile using Adobe Acrobat, the checkboxes don't show a 'check' when I tick them.
Does anyone know what's going wrong here?
Thanks for checking and replying!
I checked again and now notice that it works when I directly open the PDF, but it does not work when I save the PDF on my phone and then open it. Maybe some interactive functionality goes lost when I save it on my phone or something..
Check to see if you are opening the PDF with the Adobe Reader or with the PDF Reader that comes with your phone. You may have Reader installed, but the PDF is opening in the the Reader that is pre-installed with your phone.
A lot of functionality is often lost if you don't open the PDF directly using Acrobat for mobile (or desktop for that matter). Opening the file in a browser or using the PDF reader in iOS often will not work correctly.