Command + n and other shortcuts don’t work after program start

New Here ,
Feb 03, 2021 Feb 03, 2021

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Hi everybody,

For quite a while a bug in InDesign is bothering me: right after starting the application keyboard-Shortcuts cmd + n, cmd + o etc do not work and I have to use the Menu to open or create documents. After the first document has been opened or created all shortcuts work fine again.

 

I already tried clearing library/caches & preferences, closed startup-items and reinstalled InDesign but could not resolve the problem. working with MacOS Catalina 10.15.7 on an iMac with wireless keynoard.

 

Many Thanks for hints,

Michael

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Adobe Community Professional ,
Feb 03, 2021 Feb 03, 2021

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Which version of InDesign?

Have you looked under the Edit menu at Keyboard Shortcuts... to see if those shortcuts have been allocated by another application?

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New Here ,
Feb 03, 2021 Feb 03, 2021

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InDesign 16.1 and no Keyboard Shortcuts allocated to another application (... which would also not explain why it works after the first doc was opened via menubar)

 

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