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Corrupt InDesign File (Error Code: 5)

New Here ,
Apr 01, 2020

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Hi Everyone,

 

Recently, my computer lost power unexpectedly, and the InDesign file I had open at the time seems to have corrupted during that process. Now whenever I try to open the file I receive the following message:

 

"Cannot open "Filename.indd" The file "Filename.indd" is damaged and cannot be recovered (Error code: 5)."

 

I have reached out/sent my file to the various email addresses listed by Adobe staff on this forum for help, but have not yet heard back. I'm hoping that another user may have help or advice? 

 

Thanks!

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Corrupt InDesign File (Error Code: 5)

New Here ,
Apr 01, 2020

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Hi Everyone,

 

Recently, my computer lost power unexpectedly, and the InDesign file I had open at the time seems to have corrupted during that process. Now whenever I try to open the file I receive the following message:

 

"Cannot open "Filename.indd" The file "Filename.indd" is damaged and cannot be recovered (Error code: 5)."

 

I have reached out/sent my file to the various email addresses listed by Adobe staff on this forum for help, but have not yet heard back. I'm hoping that another user may have help or advice? 

 

Thanks!

Topics

Performance

Views

21

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 01, 2020

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The only advice I can offer is, the irritating one of, backup your files frequently.

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