Crash after upgrade 3 times in 15 minutes....

[sophied64824439]

Indesign 16.0, just trying to make some texts, nothing special, and 3 crashes during working... Sorry for english, I'm french, and quite angry....!!!!

What can I do to work fluently like before this update....

Thanks for answer, difficult to work in France on this terrible moment with Covid, so, I have some works to do and I would like to be able to show something to my client on monday...!

[Derek Cross]

Which OS version?

Tty resetting your InDesign preferences:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)

[sophied64824439 · Accepted solution]

thank you for answer.

Magic, the day after all the crashes, and without doing anything, Indesign is no mre crashing.... I don't understand, but anyway, it is a good thing to work !!

If it begins again, I'll do as you say. Thank you !

[Ashutosh_Mishra]

Hi there,

We're glad to hear your issue is now resolved. You may try following steps given on this help article(https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html) if you have similar issue again. Hope it helps.

Regards,

Ashutosh