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Hi,
I've been dealing with this critical bug for 3 days now: InDesign won't get past the initial start screen before immediately crashing.
I've read and done all the suggested steps in troubleshooting, and this is what I've tried without any progress:
At this point I have no idea what triggered it, and can't get it to start. The hard part is I can't work without InDesign.
Please help at your earliest convenience? Have submitted a lot of tickets through the Crash Report and have not heard back.
Thanks,
—A
https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
That's the tool for reinstalling as conventional reinstalls don't clear out old files.
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https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
That's the tool for reinstalling as conventional reinstalls don't clear out old files.