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This seems to happen when scrolling to certain pages on a large document but can't pinpoint it to that.
Here is the problem report.
Thanks
Process: Adobe InDesign CS5.5 [3076]
Path: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Identifier: com.adobe.InDesign
Version: 7.5.0.142 (7500)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe InDesign CS5.5 [3076]
User ID: 504
Date/Time: 2019-04-29 11:58:55.181 +0100
OS Version: Mac OS X 10.12.6 (16G1918)
Report Version: 12
Anonymous UUID: 6EC16F2E-3E05-E214-BA5D-CF7987B95633
Time Awake Since Boot: 1600 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000b0ed766f
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Bus error: 10
Termination Reason: Namespace SIGNAL, Code 0xa
Terminating Process: exc handler [0]
VM Regions Near 0xb0ed766f:
Stack 00000000b0e56000-00000000b0ed7000 [ 516K] rw-/rwx SM=COW
--> Stack Guard 00000000b0ed7000-00000000b0ed8000 [ 4K] ---/rwx SM=NUL
Stack 00000000b0ed8000-00000000b0f59000 [ 516K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AGM 0x005c4677 AGMInitialize + 3169931
1 com.adobe.AGM 0x005c5a13 AGMInitialize + 3174951
2 com.adobe.AGM 0x0061fef8 AGMInitialize + 3544844
3 com.adobe.AGM 0x0064cbf8 AGMInitialize + 3728396
4 com.adobe.AGM 0x0065234b AGMInitialize + 3750751
5 com.adobe.AGM 0x006541c1 AGMInitialize + 3758549
6 com.adobe.AGM 0x002cdea7 AGMInitialize + 63163
7 com.adobe.AGM 0x002cdea7 AGMInitialize + 63163
8 com.adobe.AGM 0x004ff107 AGMInitialize + 2361627
9 com.adobe.AGM 0x002cdea7 AGMInitialize + 63163
10 com.adobe.AGM 0x004ff107 AGMInitialize + 2361627
11 com.adobe.AGM 0x004b5c4a AGMInitialize + 2061406
12 com.adobe.AGM 0x004952bb AGMInitialize + 1927887
13 com.adobe.InDesign.AppFramework 0x0ee48da8 GetPlugIn + 83304
14 com.adobe.InDesign.Transparency 0x1201e6e2 GetPlugIn + 626642
15 com.adobe.InDesign.Transparency 0x120318bd GetPlugIn + 704941
16 com.adobe.InDesign.Transparency 0x11f8a8e8 GetPlugIn + 20952
17 PublicLib.dylib 0x013c3a6e CShape::DrawPageItemAdornments(GraphicsData*, long, IAdornmentShape::AdornmentDrawOrder) + 206
18 PublicLib.dylib 0x013c4aa8 CShape::ProcessDrawShape(GraphicsData*, long) + 344
19 com.adobe.InDesign.Layer 0x1556e26c 0x15569000 + 21100
20 com.adobe.InDesign.Generic Page Item 0x14db3a7f GetPlugIn + 154463
21 com.adobe.InDesign.Layer 0x1556de15 0x15569000 + 19989
22 com.adobe.InDesign.Layer 0x1556e682 0x15569000 + 22146
23 com.adobe.InDesign.Spread 0x140bf06c 0x140bb000 + 16492
24 com.adobe.InDesign.Spread 0x140c1c52 0x140bb000 + 27730
25 com.adobe.InDesign.Spread 0x140c3f96 0x140bb000 + 36758
26 com.adobe.InDesign.AppFramework 0x0ee4fb3e GetPlugIn + 111358
27 PublicLib.dylib 0x014badaa SnapshotUtils::CreateAlphaAGMImageAccessor() const + 4826
28 PublicLib.dylib 0x014bb278 SnapshotUtilsEx::Draw(long, unsigned long, PMReal const&, unsigned long, SnapshotUtils::Transparencies, IdleTimer*, std::map<IDType<ClassID_tag>, PMReal, std::less<IDType<ClassID_tag> >, std::allocator<std::pair<IDType<ClassID_tag> const, PMReal> > >*, unsigned long) + 104
29 com.adobe.InDesign.Layout 0x155484e1 GetPlugIn + 70385
30 com.adobe.InDesign.Layout 0x15547d40 GetPlugIn + 68432
31 com.adobe.InDesign.AppFramework 0x0ee6fa81 GetPlugIn + 242241
32 com.adobe.InDesign.AppFramework 0x0ee709c9 GetPlugIn + 246153
33 com.adobe.InDesign.AppFramework 0x0ee12838 0xee10000 + 10296
34 com.adobe.InDesign.AppFramework 0x0ee3800a GetPlugIn + 14282
35 com.adobe.InDesign 0x000028ab main + 187
36 com.adobe.InDesign 0x000027c6 start + 54
[snipped by moderator]
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That version of InDesign is about eight years old and is not compatible with recent OS versions.
Consider upgrading to InDesign CC (particularly if InDesign is mission critical for your work).
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Hi Michael,
is exporting to IDML working? Could you open the IDML and navigate without a crash?
Maybe some of your pages went corrupt?
Your InDesign document may be damaged.
Regards,
Uwe
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Laubender wrote
Hi Michael,
is exporting to IDML working? Could you open the IDML and navigate without a crash?
Maybe some of your pages went corrupt?
Your InDesign document may be damaged.Regards,
Uwe
Thanks, I have exported to IDML and it seems to run fine from what I can tell.
Have you tried trashing both your Preference and Caches folders, and disabling any third party plugins? Also older versions of ID want the legacy version of Java, see this Apple page for the download
Thanks for the heads-up, I've ensured that verison of Java is installed and will test reseting Preferences etc.
No luck so far but the crashes are certainly intermittent.
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Hi Michael,
I am sorry to hear about this. As CS5 was released 8 years ago, I'm afraid that it has been discontinued and is no longer compatible with today's operating systems. Attempts to troubleshoot the install could result in it becoming unusable. We strongly recommend upgrading your software to a newer version that is supported or downgrade the OS (System requirements | Older versions of InDesign ). I apologize for the frustration. Please let me know if you have any questions.
Regards,
Srishti
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Have you tried trashing both your Preference and Caches folders, and disabling any third party plugins? Also older versions of ID want the legacy version of Java, see this Apple page for the download
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In the future, please post crash reports on pastebin.com and provide a link