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Cursor disappears in Indesign

New Here ,
Oct 11, 2018 Oct 11, 2018

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My cursor has all of the sudden started to disappear in Indesign when I mouse over any clickable frame in the control panel at the top. The grayed out boxes don't seem to have an effect. Only frames with a pop-up description. The cursor disappears when the description pops up.

I'm running on a Mac, High Sierra, version 10.13.6 and the latest (as of October 11, 2018) version of Creative Suite and Indesign.

Thanks,

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correct answers 1 Correct answer

Community Expert , Oct 11, 2018 Oct 11, 2018

Try trashing your preferences.

To do so:

The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library f

...

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Community Expert ,
Oct 11, 2018 Oct 11, 2018

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Try trashing your preferences.

To do so:

The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

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Community Beginner ,
Aug 18, 2019 Aug 18, 2019

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I don't have the home icon or a name

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Community Expert ,
Aug 18, 2019 Aug 18, 2019

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You seem to be starting a new thread to these year old posts.

Which version of InDesign do you have and which OS and please detail your issue.

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Community Beginner ,
Aug 18, 2019 Aug 18, 2019

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I'm using a MacBookPro provided to me by my University. This is all very

new to me. I honestly don't know what I changed, but my cursor is showing

up now.

Brittney R. Harper

Graphic Arts Student

Independence University

On Sun, Aug 18, 2019 at 2:52 AM Derek Cross <forums_noreply@adobe.com>

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Community Expert ,
Oct 11, 2018 Oct 11, 2018

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Do you really mean Creative Suite or Creative Cloud?

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New Here ,
Oct 11, 2018 Oct 11, 2018

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I thought about that, but doesn't trashing the preferences mean you have to set everything up again such as layouts and keyboard shortcuts?

And yes, I meant Creative Cloud.

Thanks

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Community Expert ,
Oct 11, 2018 Oct 11, 2018

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Yes. Please read the last paragraph of my post to prepare for that in the future.

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New Here ,
Oct 24, 2019 Oct 24, 2019

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To solve this- close InDesign hold down control, command, option and shift all the the same time then while holding down the keys, right click and open InDesign. The program will prompt you to delete indesign preferences. Click yes. Then open your InDesign file. The cursor will be back. 

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New Here ,
Jan 07, 2020 Jan 07, 2020

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I don't know how, but this seemed to work for me. Thank you.

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New Here ,
Apr 10, 2020 Apr 10, 2020

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This worked for me, thanks!

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New Here ,
May 28, 2020 May 28, 2020

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this works!!!

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New Here ,
Jun 08, 2020 Jun 08, 2020

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Thanks! just did this and worked no problem! 

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New Here ,
Sep 08, 2020 Sep 08, 2020

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Perfect! Thanks.

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New Here ,
Oct 30, 2020 Oct 30, 2020

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Thank you!! this worked for me too 🙂

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New Here ,
Mar 15, 2021 Mar 15, 2021

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This worked for me, as well.

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New Here ,
Jul 08, 2021 Jul 08, 2021

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This worked great! I was not sure about trashing prefernces becuase the dissapearing cursor happed so suddenly. This solution is much simpler. Using InDesign 2021 on a MacBook Pro. 

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New Here ,
Oct 25, 2021 Oct 25, 2021

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THIS WORKS! 

 

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New Here ,
Mar 16, 2023 Mar 16, 2023

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Worked for me, thanks!

 

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New Here ,
Jul 07, 2020 Jul 07, 2020

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Hi, 

I had the same issue and managed to fix it by just restarting InDesign. 

I hope this helps.

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Community Beginner ,
Jan 10, 2021 Jan 10, 2021

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Is there a solution for Windows 10? I can't seem to find much help.

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New Here ,
Mar 22, 2024 Mar 22, 2024

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Same here, I have Windows 11, and on InDesign, Illustrator my coursor disaper on Canvas. Anyone help with that? 
Preferences reset, reinstaling, update of NVidia drivers does not help. 

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Adobe Employee ,
Mar 22, 2024 Mar 22, 2024

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Hi,

 

Sorry to hear about the trouble. I'll be recommending steps for InDesign, so if you have already tried updating display drivers, please try re-installing them and let us know if this helps or if you need further assistance. For Illustrator, please post it on the Illustrator Community

Thanks

Rishabh

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