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Cursor/mouse becoming unresponsive in the Pages Panel

New Here ,
Mar 31, 2017

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I'm experiencing a strange bug in the latest version 2017 CC, whenever I move my mouse into/over the pages panel it becomes totally sluggish and unresponsive. Haven't seen anything similar mentioned online so was wondering if anyone else here has the same issue. Its strange to say the least. I tired uninstalling and reinstalling, trashing prefs etc, the problem still persists. Any ideas?

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Cursor/mouse becoming unresponsive in the Pages Panel

New Here ,
Mar 31, 2017

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I'm experiencing a strange bug in the latest version 2017 CC, whenever I move my mouse into/over the pages panel it becomes totally sluggish and unresponsive. Haven't seen anything similar mentioned online so was wondering if anyone else here has the same issue. Its strange to say the least. I tired uninstalling and reinstalling, trashing prefs etc, the problem still persists. Any ideas?

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Mar 31, 2017 0
Adobe Community Professional ,
Mar 31, 2017

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Make sure you've followed the steps described here for restoring your InDesign preferences:

Trash, Replace, Reset, or Restore the application Preferences

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Mar 31, 2017 0
New Here ,
Apr 03, 2017

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Hi Steve, have done that twice and uninstalled etc. Problem persists.

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Apr 03, 2017 0
Adobe Community Professional ,
Apr 03, 2017

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I suspect that it's a mouse problem. Make sure your mouse driver is updated to the latest version (go to the website of the mouse manufacturer to check). Or try a different mouse or pointing device.

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Apr 03, 2017 0
New Here ,
Apr 03, 2017

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Well its an apple Magic Mouse 2 I highly doubt its the mouse itself as it behaves fine, this has to do with the panel...  imo.

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Apr 03, 2017 0
Adobe Community Professional ,
Apr 03, 2017

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But we've had other reports about problems with Magic Mice in the past. It may not be the problem, but let's see if anyone else has a better suggestion

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Apr 03, 2017 0
New Here ,
Jun 19, 2017

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I have the same problem. In InDesign when the mouse is over the pages panel and in Captivate when the mouse is anywhere over the slide. I have reset the prefs as above. No change.

Whether I use my standard old Mac mouse or touchpad on laptop no difference.

Is there any solution? This is SO frustrating trying to work with the mouse sticking and slow.

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Jun 19, 2017 0
Adobe Community Professional ,
Jun 20, 2017

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There could be some operating system or third party conflict going on. Try creating a new user on your computer and run InDesign from a new user.

Here's a link to a troubleshooting guide which may have other suggestions:

Download

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Jun 20, 2017 0
New Here ,
Jul 20, 2020

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same problem here. Indesign is almost impossible to use like this... Someone help!

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Jul 20, 2020 0