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data merge issue

Guru ,
Nov 20, 2020 Nov 20, 2020

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Hello,

i have a data merge issue i never had before. it wont work.

i have on one layer a .pdf, on top of that a text frame with a paragraph style.

i go to select data source:

Screen Shot 2020-11-20 at 12.41.01 PM.png

i select the .csv file, it adds it as a link to the links panel, but nothing happens:

 

Screen Shot 2020-11-20 at 12.39.53 PM.png

this is the links panel:

Screen Shot 2020-11-20 at 12.39.49 PM.png

 

i got this out of nowhere randomly:

 

Screen Shot 2020-11-20 at 12.39.17 PM.png

 

any advice?

i tried indesign 2020 and 2021, i tried an older file from a previous year. it wont work

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correct answers 1 Correct answer

Guru , Nov 23, 2020 Nov 23, 2020

i got it to work and i know what i did.

its the first entry, i left it blank:

Screen Shot 2020-11-23 at 8.08.38 AM.png

if this is done, the .csv file wont load, however as soon as i typed something. it works:

Screen Shot 2020-11-23 at 8.08.47 AM.png

 

user error..lol

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Community Expert ,
Nov 20, 2020 Nov 20, 2020

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Hi Jonathan,

do you have any event scripts running in the background?
Startup scripts perhaps you installed some time ago?

 

What happens if you answer the warning dialog with "No"?
What happens if you answer the warning dialog with "Yes"?

 

Just for testing: Backup and remove your Preferences and Cache folders.

Restart your machine, restart InDesign and try again.

 

Regards,
Uwe Laubender

( ACP )

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Guru ,
Nov 20, 2020 Nov 20, 2020

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no script running. if i click yes or no .. same thing. nothign happens

 

i figure out that if i open a .csv file from a previous year and paste the entries in there save it and load that. it works.

 

what .csv setting should i pick form excell when make a .csv file? i have 3, i tried all 3 and none work. Maybe the metadate in the .cvs file is off?

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Contributor ,
Nov 21, 2020 Nov 21, 2020

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Use comma or tab as delimiter and utf16 as encoding. If you cannot find encoding in Excel (depends on version) you can always re-save the file with correct encoding in a text editor.

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Guru ,
Nov 21, 2020 Nov 21, 2020

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Very good, thank you. 

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Community Expert ,
Nov 21, 2020 Nov 21, 2020

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You can also try to use a tab delimitered *.TXT (also saved from Excel).

That works for me without problems since years.

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Guru ,
Nov 21, 2020 Nov 21, 2020

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I will try this too, thank you

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Advocate ,
Nov 21, 2020 Nov 21, 2020

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I just did a Data Merge project and learned that when creating a .csv file from Excel, you MUST choose the .csv version hightlighted in the attached screen capture. Although Excel offers other flavors of .csv, this is the only one I found that works reliably with Data Merge.

Screen Shot 2020-11-21 at 1.44.32 PM.png

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Guru ,
Nov 21, 2020 Nov 21, 2020

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Thank you. I will remember this.

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Guru ,
Nov 23, 2020 Nov 23, 2020

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i got it to work and i know what i did.

its the first entry, i left it blank:

Screen Shot 2020-11-23 at 8.08.38 AM.png

if this is done, the .csv file wont load, however as soon as i typed something. it works:

Screen Shot 2020-11-23 at 8.08.47 AM.png

 

user error..lol

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Community Expert ,
Nov 23, 2020 Nov 23, 2020

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Yes. That is how it works. You need a header.

Like you said: a typical "Error 42"

 

😉

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Guru ,
Nov 23, 2020 Nov 23, 2020

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that still did not explain that scrip dialog window. maybe a bug in indesign?

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Community Expert ,
Nov 23, 2020 Nov 23, 2020

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Perhaps. I was not able to reproduce the error message.

 

However, for many years I have been using only tab-delimited *.TXT - without any problems.

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