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Hello guys
I need some help. I've got some docs published via Indesign and I need to delete them.
I've tried the dashboard and clicked the trashcan but..... nothing happened. I've tried to find something in the online manuals. The only thing I can find is click the trashcan Yes I did...
Am I doing something wrong? Can someone help me and or tell me what to do?
Thanks
Hans
{Renamed by MOD}
Hi Hans,
We'll be happy to help. I do not see any problem with the document management (including Delete option) on the InDesign Publish Online Dashboard.
I'd recommend you to try going on dashboard ( https://indd.adobe.com/dashboard# ) using a different browser. Let us know if it helps.
Regards,
Ashutosh
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Just to double check, you did: File > Publish Online Dashboard
Select the document and click the dustbin.
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Yes Derek, thats what I did
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Maybe worth considering uninstalling InDesign, using the drop-down menu in the Creative Cloud app, and reinstalling.
(I assume you're using InDesign CC2019/CC2020.)
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Hi Hans,
We'll be happy to help. I do not see any problem with the document management (including Delete option) on the InDesign Publish Online Dashboard.
I'd recommend you to try going on dashboard ( https://indd.adobe.com/dashboard# ) using a different browser. Let us know if it helps.
Regards,
Ashutosh
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Yes thx that was it. In Chrome I can't delete it in Safari I can. Thx.
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Interesting; before replying, I tested on my system and I used Safari, and was able to delete without any issue.
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Yes Derek my problem was with Chrome. I cluldn't delete it and in safari I can. So problem solved. Thx for your help....
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I had the same problem, I could not delete in safari, firefox and chrome. Finally i started Opera and yes oh wonder i deleted the files i wanted. it's strange however.
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I'm having the same problem - can't delete from Publish Online - and for me this is a recent issue. I was able to delete documents from Publish Online prior. Now, if I click on the trash-can icon, nothing happens. Have tried both Chrome and Edge. No difference. The trash-can icon simply does nothing.