Delete online published document in InDesign

Community Beginner ,
Nov 13, 2019 Nov 13, 2019

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Hello guys

I need some help. I've got some docs published via Indesign and I need to delete them. 

I've tried the dashboard and clicked the trashcan but..... nothing happened. I've tried to find something in the online manuals. The only thing I can find is click the trashcan Yes I did... 

Am I doing something wrong? Can someone help me and or tell me what to do? 

Thanks

Hans 

 

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Adobe Employee , Nov 13, 2019 Nov 13, 2019
Hi Hans, We'll be happy to help. I do not see any problem with the document management (including Delete option) on the InDesign Publish Online Dashboard. I'd recommend you to try going on dashboard ( https://indd.adobe.com/dashboard# ) using a different browser. Let us know if it helps. Regards, Ashutosh

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Adobe Community Professional ,
Nov 13, 2019 Nov 13, 2019

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Just to double check, you did: File > Publish Online Dashboard 

Select the document and click the dustbin.

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Community Beginner ,
Nov 13, 2019 Nov 13, 2019

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Yes Derek, thats what I did

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Adobe Community Professional ,
Nov 13, 2019 Nov 13, 2019

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Maybe worth considering uninstalling InDesign, using the drop-down menu in the Creative Cloud app, and reinstalling.

 

(I assume you're using InDesign CC2019/CC2020.)

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Adobe Employee ,
Nov 13, 2019 Nov 13, 2019

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Hi Hans,

 

We'll be happy to help. I do not see any problem with the document management (including Delete option) on the InDesign Publish Online Dashboard.
I'd recommend you to try going on dashboard ( https://indd.adobe.com/dashboard# ) using a different browser. Let us know if it helps.

Regards,
Ashutosh

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Community Beginner ,
Nov 13, 2019 Nov 13, 2019

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Yes thx that was it. In Chrome I can't delete it in Safari I can. Thx. 

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Adobe Community Professional ,
Nov 13, 2019 Nov 13, 2019

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Interesting; before replying, I tested on my system and I used Safari, and was able to delete without any issue.

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Community Beginner ,
Nov 13, 2019 Nov 13, 2019

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Yes Derek my problem was with Chrome. I cluldn't delete it and in safari I can. So problem solved. Thx for your help....

 

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Community Beginner ,
Dec 28, 2019 Dec 28, 2019

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I had the same problem, I could not delete in safari, firefox and chrome. Finally i started Opera and yes oh wonder i deleted the files i wanted. it's strange however.

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Community Beginner ,
Apr 27, 2021 Apr 27, 2021

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I'm having the same problem - can't delete from Publish Online - and for me this is a recent issue. I was able to delete documents from Publish Online prior. Now, if I click on the trash-can icon, nothing happens. Have tried both Chrome and Edge. No difference. The trash-can icon simply does nothing. 

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