Diplay Performance issue

[jo annel9656720]

I am preparing a multipage newsletter with several images using InDesign 2020. In a misguided fit of curiousity, I changed the display performance setting on an image to High Quality. As I expected, the image is grayed out. However, I cannot change the display performance back to Typical Display. I have reset display performance in View, Object, and Edit Preferences to Typical. I have saved the document, closed it, closed InDesign, then reopened everything. The image is still grayed out. What am I doing wrong, or what am I not doing that I should be doing?

Thanks.

[Derek Cross]

Which OS version and how much RAM do you have?

[jo annel9656720]

I'm using windows 10 on a PC. 32G of RAM

[Derek Cross]

Have you tried resetting the InDesign preferences?

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)

[jo annel9656720]

Thanks, Derek. If I do this, will I lose my style settings and/or other
info that I've set up for the document? I have read that I would need to
save some files to restore settings for the document. Is that correct?
Thanks so much for your help. I'm an InDesign neophyte, obviously.


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*Jo Anne Larson*

[Barb Binder]

You will lose system defaults if you delete preferences. Please try my answer, below, first.

~Barb 

[jo annel9656720 · Accepted solution]

Thanks, Barb. Your solution didn't work so I deleted the images and
reloaded them after having ensured that the display performance was set as
I wanted it. That worked. Whew. Thanks so much for responding to my post!
Jo Anne

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*Jo Anne Larson*

[Barb Binder]

Hi Jo Anne, firstly, greyed-out images actually reflect the Fast Display setting and not the High Quality Display setting. High Quality Display and Typical Display both show the images. That said, I'm guessing that you need to enable View > Display Performance > Clear Object-Level Display Settings in that file.

~Barb