Hi -
I recently started using a new iMac but noticed when I have GPU perfomance checked in InDesign the document window goes completely blank (no page border, no background, just white) - the only resolution seems to be to turn GPU off. Should this be happening?
Mac OS: 10.15.4
InDesign: 15.0.3
{Renamed by MOD}
1 Correct answer
Hi there,
Sorry about the delay. I am hopeful that the issue was fixed. If not, please try turning off GPU switching from System Preferences and let us know how it goes.
- Go to the Apple menu and choose “System Preferences” and then go to “Energy” control panel.
- Uncheck the box next to “Automatic graphics switching”
Feel free to let us know if you still need assistance.
Regards,
Srishti
1
Reply
Hi there,
Sorry about the delay. I am hopeful that the issue was fixed. If not, please try turning off GPU switching from System Preferences and let us know how it goes.
- Go to the Apple menu and choose “System Preferences” and then go to “Energy” control panel.
- Uncheck the box next to “Automatic graphics switching”
Feel free to let us know if you still need assistance.
Regards,
Srishti
AdChoices