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Doted background performance issues In InDesign

Contributor ,
May 31, 2020 May 31, 2020

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Who would believe that a couple of dots makes Indesign on 8 core, 32 GB ram totally unstable. 

 

Can you try it? I put the file in the subject.

 

{Renamed by MOD}

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correct answers 1 Correct answer

Adobe Employee , Jun 25, 2020 Jun 25, 2020

Hi Petr,

 

Sorry to hear about this trouble and delayed response. The file you shared is working fine at our end. We have recently released an update for InDesign 2020 (v15.1.1) which contains some stability fixes. If you are not already on (v15.1.1), then we recommend you to update to the latest version and let us know how it goes.

 

If that doesn't help, you may also try resetting InDesign preferences. Preference settings are saved each time you quit the application. Crashing and unexpected be

...

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Community Expert ,
May 31, 2020 May 31, 2020

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No problem here. Windows 10 2004 ID 2020 32GB RAM

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Community Expert ,
May 31, 2020 May 31, 2020

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No problem here either. iMac. 27-inch, Quad-Core, 16 GB Ram. What seems to be happening?

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Contributor ,
Jun 01, 2020 Jun 01, 2020

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Can you try maybe copy the page and select all dotes? 

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Adobe Employee ,
Jun 25, 2020 Jun 25, 2020

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Hi Petr,

 

Sorry to hear about this trouble and delayed response. The file you shared is working fine at our end. We have recently released an update for InDesign 2020 (v15.1.1) which contains some stability fixes. If you are not already on (v15.1.1), then we recommend you to update to the latest version and let us know how it goes.

 

If that doesn't help, you may also try resetting InDesign preferences. Preference settings are saved each time you quit the application. Crashing and unexpected behavior in application can be caused due to corrupt/ damaged preferences. Please follow these steps and let us know how it goes:

 

For Windows

  • Close all Adobe applications.
  • Go to Locations :
  • C:\Users\user\AppData\Roaming\Adobe
  • C:\Users\user\AppData\Local\Adobe.
  • Rename InDesign folders to InDesign.old
  • Launch InDesign from CC.

 

For MAC

  • Close all adobe applications
  • Go to Locations:
  • ~/Library/Caches
  • ~/Library/Preferences
  • Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old
  • Launch InDesign from the CC

 

Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.

 

Regards,

Srishti

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