Either the file does not exist, you dont have permission or the file may be in use by another app

[sabawarnali]

I am having this error when i am using indesign 

trying to take some objects from AI/PS to Indesing file through cc library

Either the file does not exist, you dont have permission or the file may be in use by another app

I relunched CC desktop and still having the same problem 

P.S last week it was working correctly the msg didnt appear till now !! 

[Ashutosh_Mishra]

Hi there,

Thanks for reaching out. I'd recommend checking out the similar discussion on https://community.adobe.com/t5/indesign-archive/either-the-file-does-not-exist-you-do-not-have-permi...

Let us know if it helps.

Regards,

Ashutosh

[sabawarnali]

hello 

here's what the link give me 

This page isn't available. Try checking the URL or visit a different page.

[Rishabh_Tiwari]

Hi there,

We're so sorry for the trouble. I would request if you can try the steps shared in the discussion below:

https://community.adobe.com/t5/indesign/indesign-2018-library-either-the-file-does-not-exist-you-do-...

In case if you are still facing the issue, I would request if you can share a few more details like:

1. The exact version of InDesign and the Operating System.
2. Is this happening with a specific file? Could you please try placing the same asset on a different InDesign file just to test?

Regards

Rishabh

[sabawarnali]

hello Rishabh

Yes its still not working , also i tried  different files with differents assets from the CC library and its still not working 

I' m using Indesign version 15 - windows 10 (64 Bit)

[Rishabh_Tiwari]

Thanks for sharing the details. I'd recommend resetting InDesign Preferences by following the steps shared below:

• Close all Adobe applications. 
• Go to Locations : 
• C:\Users\user\AppData\Roaming\Adobe  
• C:\Users\user\AppData\Local\Adobe. 
•  Rename InDesign folders to InDesign.old 
• Launch InDesign from CC. 

Disclaimer: Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.  

Let us know if it works or if you need any further assistance.

[sabawarnali]

Hello Again 

unfortunately this method didnt work ,, i still get the same msg

[Laubender]

Yep. There is a Access Denied error. How strange…

Regards,
Uwe Laubender

( ACP )

[Mariia Novikova]

Hi,

Please try the workaround (it is marked as Correct Anwser in the post):
https://community.adobe.com/t5/photoshop/due-to-a-problem-initiating-cc-libraries/m-p/11493306?page=...

Let us know if that works,

Thank you,
CCLibraries Team