Either the file does not exist, you dont have permission or the file may be in use by another app

New Here ,
Jan 08, 2020

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I am having this error when i am using indesign 

trying to take some objects from AI/PS to Indesing file through cc library

Either the file does not exist, you dont have permission or the file may be in use by another app

 

I relunched CC desktop and still having the same problem 

 

P.S last week it was working correctly the msg didnt appear till now !! 

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Either the file does not exist, you dont have permission or the file may be in use by another app

New Here ,
Jan 08, 2020

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I am having this error when i am using indesign 

trying to take some objects from AI/PS to Indesing file through cc library

Either the file does not exist, you dont have permission or the file may be in use by another app

 

I relunched CC desktop and still having the same problem 

 

P.S last week it was working correctly the msg didnt appear till now !! 

TOPICS
Bug, Sync and storage

Views

273

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Jan 08, 2020 0
Adobe Employee ,
Jan 08, 2020

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Hi there,

 

Thanks for reaching out. I'd recommend checking out the similar discussion on https://community.adobe.com/t5/indesign-archive/either-the-file-does-not-exist-you-do-not-have-permi...

Let us know if it helps.

 

Regards,

Ashutosh

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Jan 08, 2020 0
New Here ,
Jan 09, 2020

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hello 

 

here's what the link give me 

This page isn't available. Try checking the URL or visit a different page.

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Jan 09, 2020 0
Adobe Employee ,
Jan 09, 2020

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Hi there,

 

We're so sorry for the trouble. I would request if you can try the steps shared in the discussion below:

 

https://community.adobe.com/t5/indesign/indesign-2018-library-either-the-file-does-not-exist-you-do-...

 

In case if you are still facing the issue, I would request if you can share a few more details like:

 

  1. The exact version of InDesign and the Operating System.
  2. Is this happening with a specific file? Could you please try placing the same asset on a different InDesign file just to test?

 

Regards

Rishabh

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Jan 09, 2020 0
New Here ,
Jan 13, 2020

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hello Rishabh

 

Yes its still not working , also i tried  different files with differents assets from the CC library and its still not working 

 

I' m using Indesign version 15 - windows 10 (64 Bit)

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Jan 13, 2020 0
Adobe Employee ,
Jan 15, 2020

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Thanks for sharing the details. I'd recommend resetting InDesign Preferences by following the steps shared below:

 

  • Close all Adobe applications. 
  • Go to Locations : 
  • C:\Users\user\AppData\Roaming\Adobe  
  • C:\Users\user\AppData\Local\Adobe. 
  •  Rename InDesign folders to InDesign.old 
  • Launch InDesign from CC. 

 

Disclaimer: Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.  

 

Let us know if it works or if you need any further assistance.

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Jan 15, 2020 0
New Here ,
Jan 20, 2020

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Hello Again 

 

unfortunately this method didnt work ,, i still get the same msg

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Jan 20, 2020 0
Adobe Community Professional ,
Jan 09, 2020

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Yep. There is a Access Denied error. How strange…

 

Regards,
Uwe Laubender

( ACP )

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Jan 09, 2020 0
Adobe Employee ,
Oct 08, 2020

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Hi,

Please try the workaround (it is marked as Correct Anwser in the post):
https://community.adobe.com/t5/photoshop/due-to-a-problem-initiating-cc-libraries/m-p/11493306?page=...

Let us know if that works,

Thank you,
CCLibraries Team

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Oct 08, 2020 0