Error 39 message when I try to publish online from InDesign

New Here ,
Dec 15, 2020

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When I try to publish a document from InDesign onto the Adobe cloud I get an error39 message. I believe it is a firewall/proxy issue as my company has very strict settings. My IT team is trying to fix it but they want to know what network requirements are needed for it to work. Does anyone know this?

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EPUB, Publish online

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Error 39 message when I try to publish online from InDesign

New Here ,
Dec 15, 2020

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When I try to publish a document from InDesign onto the Adobe cloud I get an error39 message. I believe it is a firewall/proxy issue as my company has very strict settings. My IT team is trying to fix it but they want to know what network requirements are needed for it to work. Does anyone know this?

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EPUB, Publish online

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Dec 15, 2020 0
Adobe Community Professional ,
Dec 15, 2020

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You'll probably will have to contact Adobe Customer Suppoet from that question. There's nothing published about it. If your company has an enterprise account use the support provided.

 

https://helpx.adobe.com/contact/what-contact-options.html

 

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Dec 15, 2020 0
Adobe Community Professional ,
Dec 15, 2020

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New Here ,
Dec 16, 2020

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Great, thank you

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Dec 16, 2020 0