Error: Cannot Place this file. No filter found for requested operation.

[DhallNash]

Hi all,

I have a catalogue design for a company where all the products info fields are edited as necessary in a spreadsheet. Whenever stocks/prices change these spreadsheets are edited by that department, I open the catalogue design .indd file and update the linked spreadsheets in the design with the 'modified links' prompt. This has been working brilliantly for a number of years now and keeps all the different departments happy with their roles in the updating process. 

I've opened the document this week and all the spreadsheet files are returning error symbols in the links panel. When I try to relink them, I recieve the error box "Cannot Place this file. No filter found for requested operation." 

The file types being linked are .xlsx files. I've tried opening the file in two versions of InDesign - Adobe InDesign CC 2019 (14.0.3) and Adobe InDesign 2020 (15.1.3) I've tried closing and relaunching and resaving the spreadsheets and turning the computer itself off and on again and am stumped. Any help appreciated!

[Geоrge]

Check the path to files. You are need to have only latin character in the path to xlsx file. (exclude any cyrillic and symbols like á, ó, etc).

It looks like old bug from CS2 is alive again.

[DhallNash]

Thanks for your answer, George. All file names seem to be in order, none have changed from what they've been previously and none have accents. Bit of a mystery! 

[Geоrge]

And stop here. Google Drive? Stop!

Again, let's try again.

Can you re-place your document exactly from simple path like C:\  and simple file name like 123.xlsx

Is this simple path says to you that you miss mystic filter?

[Laubender]

Hi DhallNash,

is the creator application of the xlsx files still the same or the same version as before?

Are you able to place and link older xlsx files from your workflow?

Regards,
Uwe Laubender

( ACP )

[DhallNash · Accepted solution]

Thanks for your replies, we believe we've found the issue. Someone in the product department had started opening the files in Google sheets to edit the lines instead of Excel.