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Error: Cannot reach the destination while selecting"Click to Go to destination button" in hyperlinks panel in InDesign2019 on macOS Mojave.

New Here ,
May 22, 2019 May 22, 2019

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Hello.

I have a problem on Mac computer (latest version macOS Mojave version 10.14.5).

When i create hyperlink in InDesign (latest version CC 2019) between files, link don't work.

Screen Shot 2019-05-22 at 4.49.07 PM.png

Link created, but when I click "Click to go to destination", InDesign open dialog window

Screen Shot 2019-05-21 at 11.22.30 AM.png

On Windows computer with same InDesign version, in same file, it's all ok.

Where problem?

Problem with Mac or Problem in InDesign?

Have any idea?

{Renamed by MOD}

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Adobe Employee ,
May 23, 2019 May 23, 2019

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Hi there,

Thanks for reaching out. I understand that InDesign is giving you an error when you click "go to destination" button in Hyperlinks panel. I don't see any mistakes while creating the hyperlink. I would request if you can try the following steps and share results:

  • Open the linked file manually and check how it works.
  • Try selecting a different document/ page as a destination and check how it works.
  • Also, please confirm where the linked file is saved? If it is saved on any remote/network location like Network Drive/ Shared Folder on System /External HDD, then please save it to Desktop and try linking the file from there.

Thanks,

Srishti

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