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One of my InDesign files won't open. The following error message appears:
"The file *file name* is damaged and cannot be recovered (Error code: 5)"
Is there a support email address I can send the file to? I really need to be able to retrieve the designs
Thanks for your help.
Send a copy of the document at the following email, Adobe engineers might look at it and try to recover it
idfile@adobe.com
If you want a paid solution and not wait for Adobe to get back you can try the following
https://markzware.com/products/file-recovery-service/
-Manan
Copy link to clipboard
Copied
One of my InDesign files won't open. The following error message appears:
"The file *file name* is damaged and cannot be recovered (Error code: 5)"
Is there a support email address I can send the file to? I really need to be able to retrieve the designs
Thanks for your help.
Send a copy of the document at the following email, Adobe engineers might look at it and try to recover it
idfile@adobe.com
If you want a paid solution and not wait for Adobe to get back you can try the following
https://markzware.com/products/file-recovery-service/
-Manan
Copy link to clipboard
Copied
Send a copy of the document at the following email, Adobe engineers might look at it and try to recover it
idfile@adobe.com
If you want a paid solution and not wait for Adobe to get back you can try the following
https://markzware.com/products/file-recovery-service/
-Manan