Error code 5

New Here ,
Dec 28, 2020 Dec 28, 2020

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Hi,

 

Indesign doesn't give any errors while saving the document, but the next time the file is opened the error message 'Cannot open "FileName.indd". The file "FileName.indd" is damaged and cannot be recovered (Error code: 5).'

 

How can I recover this file?

 

Screen Shot 2020-12-28 at 21.35.25.png

 

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Adobe Community Professional ,
Dec 28, 2020 Dec 28, 2020

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We need more information:

 

Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using. 

 

Do you have a backup of the file (Time Machine? Dropbox? Another backup method?)

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New Here ,
Dec 28, 2020 Dec 28, 2020

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Thank you very much for your answer.

 

My operating system:

iMac (24-inch, Early 2009)

3,06 GHz Intel Core 2 Duo

4 GB 1333 MHz DDR3

NVIDIA GeForce GT 130 512 MB

 

InDesign version: 2018 CC • V.13.0

 

There is no backup of the file. 😞

 

Thanks.

 

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Adobe Community Professional ,
Dec 28, 2020 Dec 28, 2020

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I'm afraid that I don't have good news. It appears your file is damaged and you cannot open it.

 

If you were using the latest version of InDesign (16.0, which came out October 2020), there would be feature which would offer to try to detect errors and correct the file:

 

https://helpx.adobe.com/indesign/user-guide.html/indesign/using/recovery-undo.ug.html#recovery-as-se...

 

If you had a backup, you could use it to recover the file. It always highly recommended that you have a plan to backup your files to use in such a case.

 

Lacking that, you'll have to re-create the file, I'm afraid.

 

 

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Adobe Community Professional ,
Dec 29, 2020 Dec 29, 2020

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Hi default7unxt7sx868j,

I also see no chance to open this file. It might be damaged beyond repair.

About 230 kb of its file size are missing. At least that was the result after I ran the document against Werner Perplies' script WpsIndFileIdentifier:

 

EnUpt-2020-4.indd-WpsFileIdentifier-Result.PNG

 

Hm. Seems that this document is saved last time with a very early version of InDesign CC 2018. A version that had no bug fixes at all. Maybe that contributed to the issue?

 

Regards,
Uwe Laubender

( ACP )

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