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Error Getting Invited People - Indesign share file for review feature

New Here ,
Jun 24, 2020

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I am trying to share my InDesign file with my client to review but it always gives me an error “Error Getting Invited People” I have tried restarting my mac but still no luck.

 

Thanks

Hammad

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Error Getting Invited People - Indesign share file for review feature

New Here ,
Jun 24, 2020

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I am trying to share my InDesign file with my client to review but it always gives me an error “Error Getting Invited People” I have tried restarting my mac but still no luck.

 

Thanks

Hammad

Views

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Jun 24, 2020 0
Adobe Employee ,
Jun 25, 2020

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Hi there,

 

Sorry to hear about your experience. Please make sure you are using the latest version of InDesign(v15.1.1). Also, does it happen with this specific document?

If it is happening with multiple files, please try resetting preferences.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Let us know how it goes. Looking forward to your response.

 

Regards,

Ashutosh

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Jun 25, 2020 0
New Here ,
Jun 26, 2020

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Hi Ashutosh, 

 

I really appreciate your detailed response. 

 

I have tried to reset the preference and still got no luck and yes I am indeed using the latest indesign version. Do you have any other suggestion?

 

Cheers, 
Hammad

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Jun 26, 2020 0
New Here ,
Jul 10, 2020

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I'm having the same issue. I am using the latest version of ID as well as the current Mac OS. Prefs have been reset but I'm still getting this error. I also get an error if I try the Public review option. 

 

I also notice that the field towards the bottom of the Share for Review window is empty, where in the instructions a path is shown. 

 

 

Screen Shot 2020-07-10 at 4.35.23 PM.png

 

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Jul 10, 2020 0
Explorer ,
Jul 18, 2020

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Same story here.
Any anti-Bug available ?

Cheers

G

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Jul 18, 2020 0
New Here ,
Jul 22, 2020

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Have you tried saving the file under a different name and sharing again? That worked for me.

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Jul 22, 2020 0
Explorer ,
Jul 22, 2020

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Thanks for your reply miketbf !


Meanwhile yes, it seems the name-string I originally used was too long for the system to proceed. The visual feedback in such a case is not obvious. At least, the file went through the review upload-sequence.

 

Now, I see the invited person, but it’s not obvious if it’s still a pending or an accepted invitation.

Any idea regarding this ?

Thanks again

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Jul 22, 2020 0