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Exporting to PDF

New Here ,
Aug 30, 2020

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Hello, 

I am wondering if someone can help me with exporting a InDesign document to PDF. When I try to export the document, some of my content is cropped out randomly in sections. 

Thank you.

Adobe Community Professional
Correct answer by Luke Jennings3 | Adobe Community Professional

Sorry, I meant PDF/X-4. Is your Acrobat preferences for displaying overprint set to Always? there might be overprinting white elements which are only appearing in Acrobat because the overprint preference is set to Never.  Also, exporting your PDF as an interactive PDF would remove the overprinting, effectively hiding your art, hence the PDF/X-4 suggestion. Is the placed art .eps? if so, try re-saving as a different format. You may have a layer or layers in InDesign that are set to print (and export) but not show. Can you please send another screen shot showing everything unlocked and selected, or upload the packaged and zipped InDesign file?

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Exporting to PDF

New Here ,
Aug 30, 2020

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Hello, 

I am wondering if someone can help me with exporting a InDesign document to PDF. When I try to export the document, some of my content is cropped out randomly in sections. 

Thank you.

Adobe Community Professional
Correct answer by Luke Jennings3 | Adobe Community Professional

Sorry, I meant PDF/X-4. Is your Acrobat preferences for displaying overprint set to Always? there might be overprinting white elements which are only appearing in Acrobat because the overprint preference is set to Never.  Also, exporting your PDF as an interactive PDF would remove the overprinting, effectively hiding your art, hence the PDF/X-4 suggestion. Is the placed art .eps? if so, try re-saving as a different format. You may have a layer or layers in InDesign that are set to print (and export) but not show. Can you please send another screen shot showing everything unlocked and selected, or upload the packaged and zipped InDesign file?

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Import and export

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Aug 30, 2020 0
Adobe Community Professional ,
Aug 30, 2020

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Export as PDF/X-4a and view the PDF in Acrobat or Reader. Any better?

If not, can you show a screen shot?

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Aug 30, 2020 1
New Here ,
Aug 30, 2020

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Hi Luke, Thank you for your help. I am only given the option to export the document to PDF/X-4 not PDF/X-4a and it is still not making a difference when I open it in Acrobat or Reader. 

 

I will attach a screenshot of an example of one of these pages - first of the file as it appears in InDesign and then the cropped image once I export to PDF. Screen Shot 2020-08-30 at 11.16.05 pm.pngScreen Shot 2020-08-30 at 11.15.42 pm.png

 

Thank you.

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Aug 30, 2020 0
Adobe Employee ,
Aug 30, 2020

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There is no such beast as PDF/X-4a, only PDF/X-4. But in any case, that would have nothing to do with the symptoms described.

 

Without the original or similar InDesign document (including linked assets, i.e. an InDesign package) exhibiting these symptoms, exact settings used for export, and the resultant PDF file, it is virtually impossible to guess what is really going on here.

 

- Dov Isaacs, Principal Scientist, Adobe

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New Here ,
Aug 31, 2020

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Hi Dov Isaacs, Thank you for your response. What then do you suggest I do?

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Aug 31, 2020 0
Adobe Community Professional ,
Aug 31, 2020

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Sorry, I meant PDF/X-4. Is your Acrobat preferences for displaying overprint set to Always? there might be overprinting white elements which are only appearing in Acrobat because the overprint preference is set to Never.  Also, exporting your PDF as an interactive PDF would remove the overprinting, effectively hiding your art, hence the PDF/X-4 suggestion. Is the placed art .eps? if so, try re-saving as a different format. You may have a layer or layers in InDesign that are set to print (and export) but not show. Can you please send another screen shot showing everything unlocked and selected, or upload the packaged and zipped InDesign file?

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Aug 31, 2020 0