Eyedropper not working

Community Beginner ,
May 29, 2018 May 29, 2018

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Why can't they fix the inDesign eyedropper?

Been broken for a couple years now.

iMac 5k, High Sierra, inDesign 13.1

I want to be able to paste some text from an email into my inDesign document and then use the eyedropper to apply a style from another text block on the page. All it does is make the background of the new text block the color of the text but does not change the actual text style. This bug has been there forever, please fix.

And the Adobe support page???? WTF

"One moment while we gather your account information" ... 20 minutes later still spinning... ridiculous!

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correct answers 1 Correct Answer

Adobe Community Professional , May 29, 2018 May 29, 2018
Hi mstone :
It works sometimes, but even if what you say is the default behavior, it is the wrong behavior in my opinion because if it is sampling the background color of the original text box it should apply the same background color to the new block but it doesn't. Original text background = none then the new background should = none when applied.
As a career trainer on InDesign (and other Adobe applications), my personal opinion is that sometimes we have to let go of how we think things should...

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Adobe Community Professional ,
May 29, 2018 May 29, 2018

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Sounds like user error to me. The eyedropper works just fine for this. Double click the tool to set the appropriate options.

That said, you’d be far better off using a paragraph style.

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Community Beginner ,
May 29, 2018 May 29, 2018

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Sorry you are wrong. It flat out doesn't work. All settings are correct. Paragraph styles are fine if it was defined, but in my case the original paragraph style was altered slightly manually, for example made a little smaller. I just want to sample an existing text style and apply it. DOES NOT WORK.

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Adobe Community Professional ,
May 29, 2018 May 29, 2018

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You say it is changes the color of the background instead of the text. That tells me that you probably have the text box selected when you use the eyedropper. 

Try it with the text itself selected with the Type tool.

Screenshot 2018-05-29 15.00.29.png

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Adobe Community Professional ,
May 29, 2018 May 29, 2018

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I’m not going to claim the eyedropper is the most intuitive tool in the application but I am not wrong.

It does work.

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Community Beginner ,
Oct 25, 2018 Oct 25, 2018

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Please fix this ASAP! I have used this program forever and it's super frustrating when the eyedropper tool DOES NOT WORK like it should!

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Adobe Community Professional ,
Oct 25, 2018 Oct 25, 2018

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Hi pennylainedesign ,

you are new to this particular discussion.

What exactly is your problem with the Eyedropper Tool?

How do you think that it should work?
How does it actually work with you?

Regards,
Uwe

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Explorer ,
Dec 17, 2018 Dec 17, 2018

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I'm sure she, like the rest of us, would like it to work the same way it has worked for YEARS. Apply the text properties of what you choose with the eyedropper. Mine has misbehaved off and on forever. It just started screwing up the past couple of days. HATE Adobe's bullshit way of dealing with problems. FIX IT.

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Adobe Community Professional ,
May 29, 2018 May 29, 2018

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HI mstone:

All it does is make the background of the new text block the color of the text but does not change the actual text style. This bug has been there forever, please fix.

Elaborating on the two previous on-point answers:

Clicking on the pink text with the Eyedropper when the text frame is selected:

Screenshot 2018-05-29 13.08.32.pngScreenshot 2018-05-29 13.08.40.png

Clicking on the pink text with the Eyedropper with the text highlighted:

Screenshot 2018-05-29 13.08.50.pngScreenshot 2018-05-29 13.11.27.png

~Barb

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Community Beginner ,
May 29, 2018 May 29, 2018

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Thanks,

It works sometimes, but even if what you say is the default behavior, it is the wrong behavior in my opinion because if it is sampling the background color of the original text box it should apply the same background color to the new block but it doesn't. Original text background = none then the new background should = none when applied. Anyway I have discovered other anomalies where tool behavior gets broken somehow. For example, often the shift to constrain or shift/option to scale or shift to rotate tool breaks and the only way to fix it is to restart the computer.

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Adobe Community Professional ,
May 29, 2018 May 29, 2018

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Hi mstone :

It works sometimes, but even if what you say is the default behavior, it is the wrong behavior in my opinion because if it is sampling the background color of the original text box it should apply the same background color to the new block but it doesn't. Original text background = none then the new background should = none when applied.

As a career trainer on InDesign (and other Adobe applications), my personal opinion is that sometimes we have to let go of how we think things should work, and just focus on how they actually work. I totally hear what you are saying, but SJRiegel was correct to identify how your selection was causing the issue. If you want to change what the text looks like, just select the text you want to update with the Type tool first. When I have trouble remembering a new workflow, I put it on a post-it until I master it—if that helps.

Anyway I have discovered other anomalies where tool behavior gets broken somehow. For example, often the shift to constrain or shift/option to scale or shift to rotate tool breaks and the only way to fix it is to restart the computer.

We have found this this specific behavior is almost always caused by a keyboard conflict with another application. Common culprits are anti-virus apps, anti-malware apps and browser extensions. Webroot comes up more than other other application.

InDesign CC Shift Key not working

Indesign CC - OptionDrag and ShiftDrag not working

Proportional Scaling Using Shift Button Not Working – Adobe InDesign Feedback

Modifier keys not working 

~Barb

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Adobe Community Professional ,
May 29, 2018 May 29, 2018

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mstone  wrote

And the Adobe support page???? WTF

"One moment while we gather your account information" ... 20 minutes later still spinning... ridiculous!

The helpx.adobe.com pages you’ll get in a web search are good for specific questions like this

Format text in InDesign

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Community Beginner ,
May 29, 2018 May 29, 2018

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Fine but the support page is still spinning an hour and a half later. I rarely need any help so I'm not all that familiar with the support options. It just seems odd that the page just hangs apparently forever.

Untitled.png

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Adobe Community Professional ,
May 29, 2018 May 29, 2018

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You’re in the best place you’ll ever be for support. Plenty of us here ready to help, but please check your frustration at the door when get here.

We’re just volunteers here.

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New Here ,
Jul 14, 2021 Jul 14, 2021

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I have just started to have this problem and it has totally blown my workflow out of the water. I use the tool all the tile to pick up a style and apply it across other pieces of copy. I'm not sure what's changed. I've double-clicked on the eyedropper tool and it all looks right. Does anyone have updated advice on how to fix this?

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