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Files created on InDesign 2019 unable to open showing as damaged

New Here ,
Oct 13, 2020

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Hi there, I have a lot of files created on the 2019 version of InDesign. I've recently updated my InDesign to the 2020 version and now all my files are unable to be opened on either 2019 or 2020 versions showing a message saying that the file is damaged. Any help would be very much appreciated.

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Files created on InDesign 2019 unable to open showing as damaged

New Here ,
Oct 13, 2020

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Hi there, I have a lot of files created on the 2019 version of InDesign. I've recently updated my InDesign to the 2020 version and now all my files are unable to be opened on either 2019 or 2020 versions showing a message saying that the file is damaged. Any help would be very much appreciated.

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Import and export, Sync and storage

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Oct 13, 2020 0
Adobe Community Professional ,
Oct 13, 2020

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Can you create a new document in ID 2020?

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Oct 13, 2020 0
New Here ,
Oct 14, 2020

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I can't save on 2020 either. Same thing happens.

2020-10-14_20-04-11.png

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Oct 14, 2020 0
Adobe Employee ,
Oct 14, 2020

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Hi there,

 

Sorry to hear about this. Would you mind sharing the version of the OS & InDesign? Are these files saved on a network drive?

If yes, copy them on local drive and then try opening them.

Let us know if it helps.

 

Regards,

Ashutosh

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Oct 14, 2020 0
Adobe Community Professional ,
Oct 14, 2020

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Did you send your file to the email address?

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Oct 14, 2020 0