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Flickering HP monitor when holding down mouse in InDesign only

New Here ,
Mar 26, 2020

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I am working on a mac mini with a HP monitor due to converting to a home office for the time being. When working in InDesign, every time I click and hold to move an object, text box, etc., the monitor temporarily shuts off. Once I release the mouse button, the screen comes back on. I've never seen or heard of an issue like this. Any ideas if there a solution? This is only happening in InDesign, I have tested in all other Adobe CC programs and outside of Adobe.

Hi there,

 

Thanks for reaching out. Would you mind sharing version of OS and InDesign?
Also, please try toggling the preview modes and turning off the GPU performance. You may check out https://helpx.adobe.com/in/indesign/using/gpu_performance.html#toggle_modes for instructions on how to do that.

Hope it helps.

 

Regards,

Ashutosh

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Flickering HP monitor when holding down mouse in InDesign only

New Here ,
Mar 26, 2020

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I am working on a mac mini with a HP monitor due to converting to a home office for the time being. When working in InDesign, every time I click and hold to move an object, text box, etc., the monitor temporarily shuts off. Once I release the mouse button, the screen comes back on. I've never seen or heard of an issue like this. Any ideas if there a solution? This is only happening in InDesign, I have tested in all other Adobe CC programs and outside of Adobe.

Hi there,

 

Thanks for reaching out. Would you mind sharing version of OS and InDesign?
Also, please try toggling the preview modes and turning off the GPU performance. You may check out https://helpx.adobe.com/in/indesign/using/gpu_performance.html#toggle_modes for instructions on how to do that.

Hope it helps.

 

Regards,

Ashutosh

Topics

Performance

Views

30

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Mar 27, 2020

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Hi there,

 

Thanks for reaching out. Would you mind sharing version of OS and InDesign?
Also, please try toggling the preview modes and turning off the GPU performance. You may check out https://helpx.adobe.com/in/indesign/using/gpu_performance.html#toggle_modes for instructions on how to do that.

Hope it helps.

 

Regards,

Ashutosh

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New Here ,
Apr 02, 2020

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I'm working in Catalina (10.15.4) and the latest InDesign 2020. I have had the GPU off. Thanks!

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