Fonts go missing on copy paste

Participant ,
Nov 24, 2020 Nov 24, 2020

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This is really annoying.

I can be working on a document sent to me all fonts are there. If I copy some text and paste into a new document, now the font is missing.

 

Why does it do this?

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correct answers 1 Correct Answer

Adobe Community Professional , Nov 25, 2020 Nov 25, 2020
Hi Gareth, the cause of this problem: Your document relies on the font files that are stored in the Document fonts folder that you recieved as part of a packaged document. They are not installed in your system. Only documents that share the same parent folder with the Document fonts folder can see and access them.   If you do a new document, first save it in the same folder where this other document with the Document fonts folder is. Close the saved document. Reopen it. Now the document is able ...

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Participant ,
Nov 25, 2020 Nov 25, 2020

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First save your new document in same folder as original document, containing “Document fonts” folder with desired fonts (or copy these fonts to your systems font folder).

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Adobe Community Professional ,
Nov 25, 2020 Nov 25, 2020

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Hi Gareth,

the cause of this problem:

Your document relies on the font files that are stored in the Document fonts folder that you recieved as part of a packaged document. They are not installed in your system. Only documents that share the same parent folder with the Document fonts folder can see and access them.

 

If you do a new document, first save it in the same folder where this other document with the Document fonts folder is. Close the saved document. Reopen it. Now the document is able to access the fonts in the Document fonts folder. If you want to move your new document elsewhere copy the new document plus the Document fonts folder to that new position.

 

You can tell if a font used in your document is accessed through a Document fonts folder. Go to:

Type > Find Font…

 

Select a font listed there and check the Path information with Info ( access this area by button "More Info" ).

The value for Path should be: "Document-installed font"

Screenshot from my German InDesign where the Path says "Mit Dokument installierte Schriftart":

 

Find-Font-Document-installed-font.PNG

 

Regards,
Uwe Laubender

( ACP )

 

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