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Getting randomly logged out of Adobe programs--is this the reason why?

Explorer ,
Oct 23, 2020

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A few weeks ago I got a new computer and started experiencing a problem with my Adobe programs that I never experienced with my old machine. At random times, I'll suddenly be logged out of my CC account and have to log back in. It's an annoyance and slows down my work, especially when I have to wait for fonts to reactivate.

 

I checked my account online and under "Active sessions" noticed that I have some sessions listed for "Internet Explorer, Windows 10." Now, I don't use Internet Explorer (I'm a Chrome user), so I have no idea why these sessions are showing up. However, I'm wondering if these sessions are the reason I'm getting logged out of the programs.

 

Does anyone know:

  1. What these sessions are for?
  2. If they could be responsible for my random logging out?
  3. And if they are responsible, can I change any settings to get rid of these IE sessions?


Thanks!

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Getting randomly logged out of Adobe programs--is this the reason why?

Explorer ,
Oct 23, 2020

Copy link to clipboard

Copied

A few weeks ago I got a new computer and started experiencing a problem with my Adobe programs that I never experienced with my old machine. At random times, I'll suddenly be logged out of my CC account and have to log back in. It's an annoyance and slows down my work, especially when I have to wait for fonts to reactivate.

 

I checked my account online and under "Active sessions" noticed that I have some sessions listed for "Internet Explorer, Windows 10." Now, I don't use Internet Explorer (I'm a Chrome user), so I have no idea why these sessions are showing up. However, I'm wondering if these sessions are the reason I'm getting logged out of the programs.

 

Does anyone know:

  1. What these sessions are for?
  2. If they could be responsible for my random logging out?
  3. And if they are responsible, can I change any settings to get rid of these IE sessions?


Thanks!

TOPICS
Bug

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 23, 2020 0

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