I work on a mac, and i have 4 co-workers working in windows also working in adobe indesign. Just recently ( past month) is happening more and more that i get the error below when trying to open a file. I have had to keep asking the people working in windows to make a legacy file. And than it all opens. Should i be concern about this? can, at some point, files not open at all and we all get this error window. What would i need to do if none of us can open the file?
Also, we are all working from google file stream. one co-worker reports not been able to open indesign files at all. They need to move the entire folder to their local drive and than they can open them.
Next, when in illustrator, every time i save i get the error below. It saves the file. so the error is just a pop up that has not real effects on anything.
Last, I have also experience adobe acrobat freezing when opening .pdf files located in google file stream. And at some points i have to quit acrobat since is not responding every time i have to view a .pdf. I have installed and re-installed acrobat 3 times now.
everybody is on CC 2017 indesign.
yeah. i read these but its happening with illustrator and acrobat also. there is something in the way the adobe products work that is make google stream sync weird. i would be curious to know if people on adobe after effects or animate are also having weird error windows while working from google stream. its not an isolated issue to just indesign.
Dropbox can do it. Google should be able to figure it out!
what about my question of what if we all get that window and we can't open the file. how would you go about that? sent it to other people and see who can open it?
There are obvious problems with this workflow. I won’t even pretend to know who’s to blame but with all of the evidence in, it’s time to use something else until it’s figured out.
Dropbox and OneDrive both work flawlessly in my experience.
I noticed that file stream was syncing fonts in the folder where my indesign file was. We use Font Explorer, so I'm wondering if there is a font conflict issue.
we are experiencing font conflicts on Arial. the editorial team uses suitcase fusion
Arial and other common fonts usually cause these issues due to being active in your System fonts folders.
Some examples of these issues can be seen and resolved using the articles below:
If you continue to encounter issues, please contact the Extensis Support Team here:
FYI: Illustrator has problems managing files with Google Drive/File Stream too.