Gotham Font OTF not recognized in CC

Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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I am having a major issue.  My customer has sent me a file, but InDesign will not acknowledge a few of the Gotham Font Family.  I have loaded the Fonts into the Font Folder under the Applications, but it still does not acknowledge them.

 

I would appreciate any suggestions.

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Adobe Community Professional ,
Nov 25, 2020 Nov 25, 2020

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What version of InDesign? What OS? Did your client provide you a packaged folder with a “Document fonts folder inside? If yes, leave the fonts in this folder.

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