Help! InDesign 2021 won't launch: ObjectModel.dll

Explorer ,
Dec 27, 2020 Dec 27, 2020

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For some bizarre reason, when I tried to launch InDesign today, it immediately came up with an error message:

 

"The ObjectModel.dll plug-in conflicts with ObjectModel.dll. Try removing one of the the two plug-ins from the Plug-Ins folder and restart."

 

The problem is that there isn't a file ObjectModel.dll in the Plug-ins folder, the only instance is in the main Adobe folder. I have uninstalled and reinstalled, rebooting in between, but nothing allows it to boot.

I have searched for ObjectModel.dll in Program files and in Windows and apart from the one in the main InDesign folder, there's nothing else.

 

Help please.

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correct answers 1 Correct Answer

Explorer , Dec 28, 2020 Dec 28, 2020
Problem solved. I had to use Revo Uninstaller Pro to remove all the InDesign registry entries and folders and then do a clean install. All sorted.

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Explorer ,
Dec 28, 2020 Dec 28, 2020

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Problem solved. I had to use Revo Uninstaller Pro to remove all the InDesign registry entries and folders and then do a clean install. All sorted.

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Adobe Community Professional ,
Dec 28, 2020 Dec 28, 2020

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Glad you figured it out!

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Adobe Community Professional ,
Dec 28, 2020 Dec 28, 2020

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For future reference, I think the Adobe CC Cleaner would do the same thing. 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Explorer ,
Dec 28, 2020 Dec 28, 2020

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<meta http-equiv="content-type" content="text/html; charset=UTF-8" />


Thanks, I'll keep your mail on file, I had no idea such a thing
as the Adobe CC Cleaner existed.

 

--

[Edited by Mod JSM]

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