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HELP!!! my computer crashed before i could save to junk drive

New Here ,
Aug 31, 2020

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is there a way to recover a "recent" project on InDesign? i saved my final project to my computers drive however was not able to save it to an external drive before my computer crashed. Is there a way the adobe support/ customer service can send me the last files i had?

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HELP!!! my computer crashed before i could save to junk drive

New Here ,
Aug 31, 2020

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is there a way to recover a "recent" project on InDesign? i saved my final project to my computers drive however was not able to save it to an external drive before my computer crashed. Is there a way the adobe support/ customer service can send me the last files i had?

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Adobe Community Professional ,
Aug 31, 2020

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No. The file exists on your computer, not with Adobe. You state that you did save it to your computer: Do you remember where? What folder did you save it to? Also, when you re-open InDesign after the crash, did you click on File > Open Recent to see if it is listed there?

Mike Witherell

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Adobe Community Professional ,
Aug 31, 2020

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If you have a CC subscription, and your project was saved in the Creative Cloud Files folder that is installed by default in your computer’s user folder, then there would be a copy saved to the Adobe cloud server. Files saved into your local Creative Cloud Files folder get sync’d to the cloud server after any modification when you have an active internet connection.

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