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Help please! Having difficulty with a fillable file in indesign.

Community Beginner ,
May 24, 2020

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Ok so I have a fillable document on Indesign - it is a questionnaire designed for a client who wants to send this file to his clients to fill and submit. 

 

I have all the sections ready - but the submit button for some reason is not working. 

I have tried several things but it just wont work.

 

It is converted to a button from the interactive section - got its rollover colour and normal colour as well. 

And i chose the submit form on the actions section and assigned it to mailto:myemail address. 

Than saving it with export interactive pdf - yet the submit button on the form wont work. 

What am i missing here? Can someone please help?

 

 

Screen Shot 2020-05-24 at 10.17.47 pm.png

Cheers, 

Tane

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Help please! Having difficulty with a fillable file in indesign.

Community Beginner ,
May 24, 2020

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Ok so I have a fillable document on Indesign - it is a questionnaire designed for a client who wants to send this file to his clients to fill and submit. 

 

I have all the sections ready - but the submit button for some reason is not working. 

I have tried several things but it just wont work.

 

It is converted to a button from the interactive section - got its rollover colour and normal colour as well. 

And i chose the submit form on the actions section and assigned it to mailto:myemail address. 

Than saving it with export interactive pdf - yet the submit button on the form wont work. 

What am i missing here? Can someone please help?

 

 

Screen Shot 2020-05-24 at 10.17.47 pm.png

Cheers, 

Tane

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May 24, 2020 0
Most Valuable Participant ,
May 24, 2020

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How are you trying to do this? It should work in Acrobat or Reader, everything else is a total crapshoot.

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May 24, 2020 0
Adobe Community Professional ,
May 24, 2020

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Some devices, for example, iPads, don't have rollover capability – only click – you should avoid multi-action buttons   like On Click, On Roll Over, etc.  Multi-state object (MSOO) don’t work at all in an Interactive PDF.

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May 24, 2020 0