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High Quality display performance not working

Community Beginner ,
Apr 07, 2017

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Whenever I select high-quality display performance it makes my image super pixelated. The image is high res and the settings under display performance are set to high res and high quality. I also have preserve object-object level display settings and enable anti-aliasing checked. Nothing is making sense.

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Correct answer by BarbBinder | Adobe Community Professional

These commands are confusing in any version because they appear in three different places.

My suggestion is that you start in the view menu:

InDesign CCss_003.png

Then If you were in the object menu, select each image, go back to the Object menu and set the display performance to Use View setting (the setting from the view menu).

InDesign CCss_004.png

Still not there? Then check Preferences:

InDesign CCss_006.png

If this doesn't take care of it, the next step is to examine the Effective PPI for the pixelated images in Window > Links. What is the Effective PPI value?

InDesign CCss_005.png

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High Quality display performance not working

Community Beginner ,
Apr 07, 2017

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Whenever I select high-quality display performance it makes my image super pixelated. The image is high res and the settings under display performance are set to high res and high quality. I also have preserve object-object level display settings and enable anti-aliasing checked. Nothing is making sense.

Adobe Community Professional
Correct answer by BarbBinder | Adobe Community Professional

These commands are confusing in any version because they appear in three different places.

My suggestion is that you start in the view menu:

InDesign CCss_003.png

Then If you were in the object menu, select each image, go back to the Object menu and set the display performance to Use View setting (the setting from the view menu).

InDesign CCss_004.png

Still not there? Then check Preferences:

InDesign CCss_006.png

If this doesn't take care of it, the next step is to examine the Effective PPI for the pixelated images in Window > Links. What is the Effective PPI value?

InDesign CCss_005.png

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Performance

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Adobe Community Professional ,
Apr 07, 2017

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Which version of InDesign and OS?

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Community Beginner ,
Apr 07, 2017

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Its CC2017, sorry I thought I had put that in there.

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Adobe Community Professional ,
Apr 07, 2017

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These commands are confusing in any version because they appear in three different places.

My suggestion is that you start in the view menu:

InDesign CCss_003.png

Then If you were in the object menu, select each image, go back to the Object menu and set the display performance to Use View setting (the setting from the view menu).

InDesign CCss_004.png

Still not there? Then check Preferences:

InDesign CCss_006.png

If this doesn't take care of it, the next step is to examine the Effective PPI for the pixelated images in Window > Links. What is the Effective PPI value?

InDesign CCss_005.png

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Community Beginner ,
Apr 07, 2017

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So I check all of that and nothing changed. The effective PPI Is a little low (Actual DPI 300 / Effective DPI 112) because i'm printing the image at a large scale. I printed the file and everything is as crisp as it needs to be. This is the quality it's showing at high res:

Indesign:

Screen Shot 2017-04-07 at 10.18.33 AM.png

Photoshop file:

Screen Shot 2017-04-07 at 10.20.41 AM.png

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Adobe Community Professional ,
Apr 07, 2017

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The effective PPI Is a little low (Actual DPI 300 / Effective DPI 112)

That's why. The effective PPI at 112 isn't a little low, it's low. InDesign is showing you a preview of the file, not the file itself like Photoshop. You will see a difference in the Display Performance for high-res files.

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Adobe Community Professional ,
Apr 07, 2017

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To add to Barb's response, as she states the resolution is too low for say a book or magazine (you can enlarge the image in Photoshop to improve the resolution, though the image will be rather soft through interpolation), though if it's for a poster that is viewed from some feet away it many be acceptable.

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Community Beginner ,
Apr 07, 2017

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Yes, this image is for a poster that's why it's as low as it is. And I printed out the image and its crisp but the preview in indd is very low, way lower than it should be for high-res photos and it's not just this image it's all images across multiple projects or images in all sizes. Here is an image in high res preview at 305dpi bit actual and effictive:

Screen Shot 2017-04-07 at 10.34.04 AM.png

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Adobe Community Professional ,
Apr 07, 2017

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Curious, presumably you've followed Barb's excellent guide to setting (in InDesign) High Quality Display.

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Community Beginner ,
Apr 07, 2017

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Yes, absolutely it was very informative but nothing really changed. Also, it's not just happening to the first image I attached its every image even with 300dpi as well like the last photo I attached. So the problem isn't just related to one file but all files.

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Community Beginner ,
Apr 07, 2017

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I know that this image may be pretty low but it is going to be a poster so I will look good from 4 ft away but it's not just happening to this image its every image. Even with 300dpi as well like the last photo I attached. So the problem isn't just related to one file but all files. Do you know why that might be? Also, thank you for the detailed response above!

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Adobe Community Professional ,
Apr 07, 2017

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You are welcome.

Here are the variables that I can think of that come into play:

  1. What resolution is your monitor?
  2. What magnification is your file?
  3. What resolution (effective PPI) is your file?
  4. Are Object level display performance values overriding the commands made at the default level (via Preferences) or at the document level (via the View menu?

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Community Beginner ,
Apr 07, 2017

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I'm not sure what happened but it's fixed haha I was double checking all the setting and everything and didn't change anything but when I closed out of the preferences menu it loaded the image to high quality.

Thank you so much for your help!

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Adobe Community Professional ,
Apr 07, 2017

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Always happy to help!

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Enthusiast ,
Apr 07, 2017

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Hi Jone,

If you followed the Barb Binder instructions and the problem persists, I suppose that the original image file has a very high resolution and small dimension. In this case, InDesign could show a preview super pixelated.

High_res.png

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New Here ,
Jun 20, 2018

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Make sure that the location of the images you are using has not been changed. Indesign indexes to these images for this to work.

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Community Beginner ,
Dec 10, 2018

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Hi, I recently upgraded to Indesign CC2019 running Mac OS Mojave 10.14.1. I am having the same issue (images won't display in high quality within Indesign. I am experienced designer with thorough knowledge of INDD. Images are correctly linked at between 300-400 effective PPI. Does anyone have this issue or know of a solution?

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Adobe Community Professional ,
Dec 13, 2018

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Hi animonkey13 ,

did you read into Barb's reply 2 and followed the steps there?

Regards,
Uwe

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New Here ,
Mar 03, 2020

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THAT'S IT! Thanks!

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Community Beginner ,
Jul 28, 2019

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I followed Barb's steps and it still didn't work - InDesign 14.0.2 on a Mac with OS 10.13.6 (High Sierra) - GPU/CPU preview, any number of High Quality Display checks - Effective PPI was plenty; the only thing that solved it was checking Overprint Preview on in the View menu. It's not whip-snapping quick now, but when you're annotating screen grabs in an instruction manual, it's really your only choice.

I'm using a '17 5K iMac, which MAY have something to do with it - some of the other Adobe apps aren't always besties with the 8Gb Radeon graphics card in here.

Anyway, thought you'd like to maybe get one more option on how to fix it. I'm sure I'm not the only one.

Cheers
Matt

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