How can I save my file if the background tasks have stalled??

Participant ,
Mar 05, 2021 Mar 05, 2021

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I have a 20 page document that I've been editing in InDesign. I tried to export to pdf, but the background task of exporting is stuck and has been trying to export for a couple of hours now. I attempted to cancel the background task,  but now it's just stuck on "canceling". I need to save this file that I'm working on and  restart InDesign, but I get an error message that I can't  quit while background tasks are going. I could force quit, but I'm scared I'll lose some of the work that I've been doing.

 

What should I do to save and fix this issue??

 

Thanks for your wisdom and advice!!

- Sarah

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Bug, How to, Import and export

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Enthusiast ,
Mar 05, 2021 Mar 05, 2021

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Hi,

 

See if you can export an .idml file, if so afterwards just quit out of Indesign and restart and open the .idml file. It should have all your current edits.

 

Regards,

Mike

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Participant ,
Mar 05, 2021 Mar 05, 2021

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Ack, now the whole app has stalled out. I guess my only option is force
quit, eh?

--



Sarah C. Peller
Fruition Design
508-471-6866

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Enthusiast ,
Mar 05, 2021 Mar 05, 2021

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Probably.....just remember in the future to "SAVE and SAVE Often!!

 

Regards,

Mike

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Adobe Community Professional ,
Mar 05, 2021 Mar 05, 2021

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InDesign auto-saves as it goes along - I think it's every minute or every two minutes.

Force quitting is usually safe - but check over the recovered document before proceeding.

 

 

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