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my old computer is no longer available or working but i had to cancel the subcription so i signed in on a nother computer and cancelled it and now im trying to get the files off of that same canceled subcription account
This is not Adobe support. Problems about your subscription need to handled here:
Thanks for reaching out. I'd request you to check out this help article(https://helpx.adobe.com/in/creative-cloud/help/sync-creative-cloud-files.html#Howtofindandmanagemyfi...) to know how you can manage your files on Adobe Creative Cloud. Hope it helps.