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How to recover InDesign file (Error 5)?

New Here ,
Jun 09, 2020

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Hi there,

 

An InDesign file I'm working on comes up with the error code 5 message and says that it is damaged.

I need to get into this file. I stupidly didnt save a new version for about a month and had done countless hours in it, partly because in the 9 years I've had my mac book pro,  I had never had a file go currupt. I just bought a new computer so I know that it can't be that my computer is too old. 

 

The file is 45mb on its last save, and I never had an issue until one day I tried ot open it and it wouldn't open. 

If I can even get a recovered file with some content missing that would be helpful. Help!

 

Thank you,

Tara

 

{Renamed by MOD}

 

 

Hi there,

 

Sorry to hear about your experience. In addition to great responses given by Jeffrey & Manan, I'd recommend checking out help article https://helpx.adobe.com/in/indesign/kb/indesign-document-recovery.html to know more about how you can recover InDesign documents. Hope it helps.

 

Regards,

Ashutosh

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How to recover InDesign file (Error 5)?

New Here ,
Jun 09, 2020

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Hi there,

 

An InDesign file I'm working on comes up with the error code 5 message and says that it is damaged.

I need to get into this file. I stupidly didnt save a new version for about a month and had done countless hours in it, partly because in the 9 years I've had my mac book pro,  I had never had a file go currupt. I just bought a new computer so I know that it can't be that my computer is too old. 

 

The file is 45mb on its last save, and I never had an issue until one day I tried ot open it and it wouldn't open. 

If I can even get a recovered file with some content missing that would be helpful. Help!

 

Thank you,

Tara

 

{Renamed by MOD}

 

 

Hi there,

 

Sorry to hear about your experience. In addition to great responses given by Jeffrey & Manan, I'd recommend checking out help article https://helpx.adobe.com/in/indesign/kb/indesign-document-recovery.html to know more about how you can recover InDesign documents. Hope it helps.

 

Regards,

Ashutosh

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Most Valuable Participant ,
Jun 09, 2020

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This error typically requires this service

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Adobe Community Professional ,
Jun 09, 2020

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The service shared by Jeffrey is a paid service, you could also email that file to Adobe at corrupt_indesign_docs@adobe.com

I am not sure how soon will they revert but does not hurt trying, you might save some bucks.

 

-Manan

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Adobe Employee ,
Jun 09, 2020

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Hi there,

 

Sorry to hear about your experience. In addition to great responses given by Jeffrey & Manan, I'd recommend checking out help article https://helpx.adobe.com/in/indesign/kb/indesign-document-recovery.html to know more about how you can recover InDesign documents. Hope it helps.

 

Regards,

Ashutosh

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